Tag Archives: help

Could Tumblr Please Explain What’s Going On With Asks?

0,,17321990_303,00Some friends and I run a Tumblr and have noticed a problem in answering “asks” – the site’s blog-specific inbox. For about a month now, we’ve noticed that you can’t upload more than one animated .gif in response to an Ask, and have had to do a “first” answer, then go back and re-open the Ask to add more images.

One co-admin reached out to Tumblr via several communications options (Tumblr, Twitter, email, etc) and hasn’t gotten any kind of response. All three of us are trying to work out if there’s something wrong with our blog, or if Tumblr has the strange idea that this is a feature, or if something else is going on.

Any Tumblr gurus out there who know how we can fix what’s going on? Is it something we did? And if not, does Tumblr have any plans to fix this glitch?

I love your comments. Akismet, on the other hand…

I’m hoping someone out there can offer me some advice, because I’ve been looking for a solution to this issue for literally months and I’ve had enough.

Every. Single. Comment. That anyone leaves on my blog. Is getting eaten by my spam filter. As you can imagine, this is having a stifling effect on the conversations here, and it’s become really frustrating. I check my spam folder and approve comments on a regular basis, so it’s not as if comments get disappeared (in other words, PLEASE leave one if you have a solution!) but when even my own replies to comments get stuck in spam until I un-spam them, something is wrong.

I’m using Akismet to filter out spam comments (and there are a lot that are actually spam – handbag and luggage brands, weird SEO pitches, etc) and one solution I saw suggested was to up the number of links that are allowed in a comment before it’s proclaimed spam by the filter, but even that doesn’t seem to be working.

Does anyone either know what more I could do, or can you suggest an alternative spam filter that might work better? I’ll be checking the spam filter throughout the day and over the next few days, so please, please leave a comment if you have any ideas – and now you’ll know why it might take a little time to show up.

Thanks to everyone in advance.

How HuluPlus and SyFy Lost Helix a Viewer

I don’t own a TV. I get my fix from internet TV providers – HuluPlus, some network sites, and until recently, Aereo.

Yesterday, in an effort to while away a couple hours, I tried pulling up the latest episodes of HELIX, a SyFy original show about some kind of contagion at the North Pole. I’d seen the first few episodes and it looked pretty cool, plus I follow/occasionally tweet with one of the guys responsible for making it.

I went to the Hulu page for HELIX and loaded it up, and added episodes four and five – which aired in January – to my queue.

Imagine my surprise when, instead of an opening commercial (because yes, even when you pay for HuluPlus, you get commercials) I got this:


I sent a couple annoyed tweets to both Hulu and SyFy, but figured I’d give it a day to resolve. So I went back this morning, clicked, and got…



A few problems with this.

1) Feb 6 is hardly “immediately after broadcast” for an episode that aired on 1/24.

2) The biggest selling point for using HuluPlus is that you can access shows the day after they air. Here we are almost two weeks later and episode 4 isn’t available yet? So I’m paying a monthly fee to access hundreds of hours of Korean soap operas and still have commercials in between acts, now? Er, no.

3) Why the HELL would Hulu Plus let me put this and a subsequent episode into my queue when they’re not available for viewing?

I could go on. But essentially this is some kind of bait-and-switch bullshit. I don’t subscribe to a cable provider because I watch my TV online. If I have to link a cable account to my already-fee-based Hulu Plus account, you know what suddenly becomes a lot less attractive? Paying for Hulu Plus.

Up to now I’ve been a defender of Hulu Plus, but with this kind of development I’m seriously considering cancelling.

This problem isn’t happening in a vacuum. If everyone will think back a week or two ago, you’ll remember the courts striking down net neutrality. You remember net neutrality, it was that thing that said that the companies that own the infrastructure of the Internet couldn’t slow down information sent from their competitors. You’d have to be an idiot not to see the connection between that ruling and the sudden lack of availability of quality programming via previously available channels (particulary in the case of Aereo, which suddenly started buffering every two seconds despite speed tests showing 10-14MBps download speeds and the lowest possible playback quality),.

Either way, I’m not wasting anymore time trying to get access. This is sad, because HELIX seems cool and I know these shows live or die depending on their audience numbers, but I’d rather watch independent web series or something on Netflix then have to keep checking back and being disappointed. If it makes the whole season and that goes to Netflix, maybe I’ll be able to watch it then. In the meantime, it’s time to seriously reconsider my subscription to HuluPlus and consider going with the unpaid version of the site: I may have to wait a week to see new episodes of shows I like, but at I’ll still be able to see them, and it won’t cost me 10 bucks a month.

While I hate to reward bad behavior, it may be that this sounds the death knell on my dedication to watching TV via the Internet. Then again, given that my alternative is Time Warner Cable, maybe it’s simply time to get out more.